Areas of Expertise
- Enterprise Architecture
- Network Engineering and Management
- System Engineering and Administration (Windows, Linux, Unix)
- Storage Engineering and Administration
- Database Engineering and Administration
- Virtualization Engineering and Administration
- Security and Access Management (Patch Management, Active Directory, etc.)
- Monitoring Design and Management
- Backup Administration
- Virtual Desktop Infrastructure (VDI)
- End User Thick, Thin and Zero Client
- Infrastructure and Platform as a Service (IaaS/PaaS)
- Ancillary Service Support: Teleconferences, Mobile Device Management, etc.
- IT Service Management (ITSM): Change Management, Incident Management, Problem Management, Service Level Management, Availability Management, Service Catalog, Testing